A CIO Perspective on Change Management

The discipline of change management is as old as computers themselves. Yet the advent of the personal computer and its bottom-up acceptance and growth in the enterprise put many disciplines like change management on the back burner. Many of us have paid the price for this lack of discipline. This article talks about the business side of change management.

The BTM Institute interviews Robert Keefe, CIO of Mueller Water Products and member of the Society for Information Management (SIM) to get some perspective on effectively handling technology-related change management and organizational change management.

Managing change often ranks among the top 10 concerns of the 3,600 senior technology professionals who belong to the Society for Information Management (SIM). Robert Keefe, the president of SIM International, says that although change management ranked seventh in SIM's 2007 survey, the percentage difference between each ranking was very close.

Baseline article