More CIOs consider IT managed services to deal with new technologies

Technological change, the technology investment cycle and difficult economies are the ingredients for this "perfect storm" that Forrester believes is driving more managed services.

Fueled by a global economic recession and rapidly evolving technologies, the market for IT managed services is poised to explode during the next 24 to 30 months, according to a new report from Forrester Research Inc.

Companies perennially express interest in using managed services providers to tend and mitigate the risks associated with technology decisions. But the reality is that only 10% of companies buy managed services and another 30% express interest, according to the Cambridge, Mass.-based firm. The percentages are higher for certain segments of IT. Enterprises use managed service providers for telecom. Small and medium-sized businesses turn to managed services for security and storage.

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