Experian drills backup water supply to cool data center

Experian takes an unorthodox approach to providing redundant chilled water for their data centers.

Three summers ago, a 76-inch main line that feeds water from Lake Lavon to 29 cities and towns in Texas broke. That was a disaster for credit services giant Experian, which relied on city water to supply the chillers that cool its McKinney data center.

"We lost all city utility as far as water pressure," said Russ Burlew, the data center facility manager. "It took three and a half days to repair that line, and we were without water. We had vendors come in with water trucks and pumps to keep our tower full."

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