A CIO Perspective on Change Management

The discipline of change management is as old as computers themselves. Yet the advent of the personal computer and its bottom-up acceptance and growth in the enterprise put many disciplines like change management on the back burner. Many of us have paid the price for this lack of discipline. This article talks about the business side of change management.

The BTM Institute interviews Robert Keefe, CIO of Mueller Water Products and member of the Society for Information Management (SIM) to get some perspective on effectively handling technology-related change management and organizational change management.

Managing change often ranks among the top 10 concerns of the 3,600 senior technology professionals who belong to the Society for Information Management (SIM). Robert Keefe, the president of SIM International, says that although change management ranked seventh in SIM's 2007 survey, the percentage difference between each ranking was very close.

Baseline article

Please don't hug the servers

Here's an old problem rearing its head on a new technology platform.

Virtual servers are not free, but some users are treating them that way. It's so easy and inexpensive to provision new virtual servers these days that users are asking for them for all sorts of temporary applications - and then not telling anyone when they're done with them. At one point the practice became common enough at Qualcomm that IT jokingly coined a term for people who were sitting on idle virtual server capacity: Server huggers.

ComputerWorld article