Google's Gmail suffers an outage, while the search engine's Start Page suffers a bug, disconnecting users from their content. The blips cast another pall over SAAS, cloud computing and Web services at large. We might be able to depend on SAAS, but we must take additional measures to make sure all of the data we transact via desktops and computers is made redundant.
Update: There is a harried Google Apps adviser named Mark whose life I don't envy. Once, sometimes twice a month it seems, he gets to try to sooth angry users of Google Apps, the search engine's Web-based applications that enable collaboration via e-mail, word processing and spreadsheet documents.
eWeek article
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